Pricing

Clear Monthly Pricing for Answering Service and Lead Intake

Human Touch keeps pricing simple so small businesses can understand the starting point before requesting a consultation.

Calls are answered during weekday working hours from 8 AM to 6:30 PM. Real humans need rest, but during coverage hours they bring the warmth, judgment, and calm your callers deserve.

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Small business pricing packages with planning cards and calculator

Monthly Packages

Choose the level of support your callers need.

Both plans focus on professional business-hours call handling. The main difference is whether you only need call answering or want Human Touch to manage structured lead intake inside your workflow.

Basic Package

Answering Service

$399/mo

Ideal for businesses that need a real person answering calls, taking messages, and creating a more professional caller experience during the workday.

Live call answering from 8 AM to 6:30 PM on weekdays
Professional greeting and caller support
Basic message capture
General information provided from approved business notes
Message delivery for follow-up

Best for: Owner-operated businesses that miss calls while serving customers and want dependable coverage without hiring staff.

Lead Intake Package

Answering + Lead Intake

$599/mo

Designed for businesses that need more than a message. Human Touch gathers the right details, enters information into your CRM, and routes calls based on your instructions.

Everything in the Basic Package
Structured lead intake questions
CRM entry into the client system when access is provided
Call routing to the necessary individuals
Customer urgency, service request, and callback notes
General caller information using approved details

Best for: Growing businesses that want cleaner leads, faster follow-up, and less administrative work after each call.

Custom Fit

Built Around How Your Customers Actually Call You

Some businesses need simple answering and message capture. Others need structured lead intake, CRM entry, call routing, appointment notes, and a clearer handoff to the right person.

Rather than guessing, Human Touch learns your workflow and helps you choose the practical plan that fits the way your business operates.

Factors That May Affect Setup

Call Volume: The number of customer calls handled each month.
Coverage Needs: Weekday business-hours overflow, peak periods, and service demand.
CRM Workflow: The system used, fields required, and access provided.
Lead Intake Requirements: The level of detail collected from customers before follow-up.
Urgent Call Routing: Special handling procedures for time-sensitive requests.
Appointment Support: Scheduling information, callback coordination, and consultation requests.

Request Custom Pricing

Let Us Build a Plan That Fits Your Business

We will learn about your call volume, customer communication needs, and business goals to recommend the right level of support.

Request Custom Pricing Call 404-946-8115